Passengers beware: passenger reservation system is closed for three and a half hours on Saturday, know what’s going on – Passengers beware: reservation system is closed for three and a half hours on Saturday

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Photo: Amar Ujala.

Expansion

Railways has decided to temporarily shut down the Passenger Reservation System (PRS) for technical improvements. PRS exams are closed from 11:45 p.m. to 3:15 a.m. on January 21. During this time, all types of automated intelligence services related to railways remain closed.

People will experience difficulties with railway-related works for approximately 3 hours and 30 minutes from late Saturday night to morning. During this time, no train information is available via IVRS, touch screen, call center (telephone number 139). In addition, the work of booking reservations online via computer will also be stopped. During this time no travel tickets will be issued nor can they be cancelled. Therefore, if you are considering traveling by train on a Saturday, do not leave the house until you know the details of your train.

According to railway officials, along with the 139 information service, online ticket booking from the IRCTC website will also not be done during this period. There is no online booking of dorms or rest rooms at the train station. Railway says automated services are stopped from time to time for upgrade work.

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